Privacy Policy Statement

Your privacy matters. This policy explains how we collect, use, and protect your personal information in line with South African and international standards.

What We Collect

We collect personal and business details solely for service delivery, communication, and improvement.

  • Basic identification like name, contact information, business address, and website details.
  • Communications such as inquiry forms, emails, or consultation requests you submit.
  • Technical data (device type, browser version, IP address) to maintain site security and service integrity.
  • Non-personal or aggregated information for analytics and service enhancements only.

How Information Is Used

All personal data is processed for legitimate purposes relating to our services.

  • To respond to your inquiries and deliver requested SEO services.
  • For communication around project updates, meetings, or relevant offerings when you opt in.
  • To improve website features, service quality, and provide technical support.
  • For security, risk management, and to comply with lawful obligations.

Lawful Processing Basis

Processing is justified by contractual, legal, or your direct consent under POPI and GDPR.

We only process your data when necessary for providing services, securing our site, meeting legal duties, or upon your explicit consent.

Sharing Information

Your details are never sold or used for unrelated marketing.

  • Information may be shared with trusted contractors where essential for service delivery, always under strict confidentiality.
  • We share data to comply with legal requests, investigations, or regulatory requirements.
  • Non-personal, anonymized data may be used for analytics or reporting purposes only.

Data Security

We protect personal data with modern encryption, access controls, and routine system monitoring. While we take every reasonable precaution, no transmission can be guaranteed completely secure online.

Your Rights

You control your personal information and may request changes or deletion at any time.

  • Request details about personal data we store or process.
  • Rectify inaccurate or incomplete personal data promptly.
  • Request deletion where legally permissible.
  • Withdraw your consent to processing for marketing or non-essential communication.

Cookies Usage

We use cookies to enhance user experience and help analyze site traffic, never for invasive tracking or third-party sales.

See Cookie Policy See Cookie Policy

Contact Us

Questions or requests about this policy can be sent to our team for prompt review.

Email Address: content@solaniravoq.sbs

Phone: +27163204676

Address: 80 Strand Street, Cape Town 8000 South Africa

Policy Updates

We may update this policy; please review regularly for the latest version and changes.

Last Updated: March 4, 2026